Lights glow solid Your battery is operating as intended. Enjoy!
Lights flash Your battery needs to be charged.
Lights do not glow or flash Your battery may have reached its end of life. If it is within one year of regular use or two years of occasional use, this may indicate a defect. Please reach out to support for more assistance.
When battery is plugged in:
Lights glow solid Things should be in working condition. Lights should glow for about an hour until fully charged, then flash and stop glowing.
Lights flash Flashing multiple times may indicate a full charge. A single flash may indicate a defective unit or end of life.
Lights do not glow or flash Your battery may have reached its end of life or may be defective. If you have used your battery regularly for a year or occasionally for two years, it is reasonable to expect that it has reach its end of life. Please contact support for more info.